Late Arrivals 

Guests who don't attend scheduled appointments without notifying the Salon may be considered absentee and could face a cancellation fee per our policy. Please contact the salon, not the service provider directly, as our stylists are typically occupied and may not be on their phones while working.
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In case a guest is more than 15 minutes late, we'll make every effort to provide the service within the remaining time. If this isn't feasible, it may result in an incomplete blow out or not have the time for the cut. We understand emergencies occur, but we reserve the right to enforce this policy with recurring late arrivals.